
Frequently asked questions
How does working with this company benefit me?
Partnering with us is the ideal solution to any problems you may have. whether it be vacancies, paying for damages or dealing with the day to day communications of your tenants.
We would be your tenant (who pays on time) and property manager all in one! The best part, you don’t have to pay us because our clients will. We will keep your property in PRISTINE condition because our business relies on it.
What if the client damages my property?
Our company is insured by Proper Insurance and AirCover which cover up to $4 million in damages. If anything is damaged (furniture, walls, TVs, appliances etc.) our insurance companies will cover all of it so that you will not have to pay for anything. Our cleaning crews take pictures of the property before and after a stay so we have proof to our insurance companies that it was done by a client. We also have on-call maintenance crews that will come and fix any problems if they do occur.
Does Luxury Lodging screen their clients?
Yes! Our company runs background checks on all of our clients. If they do not come back clean, we will cancel their reservation and refund them.
Who are Luxury Lodging clients, and how long are their typical stays?
Luxury Lodging clients include those traveling for leisure, business and corporate stays such as traveling nurses, doctors, pilots & flight attendants. Our stays range from 2 nights to six months, with an average stay of five nights.
What if a client throw a party and the neighbors get upset and call the police?
We will have security systems installed outside of the property so that we can see how many people are coming and going from the property. We also install a NoiseAware system inside the house to monitor the level of noise going on inside. This does not record what they are saying but detects if there is an absurd amount of noise being made. The system notifies one of our property managers and the client that they are being too loud and need to decrease it. The client also has to sign an agreement stating that they must obey house rules.
Is the property cleaned after each stay?
Yes! We have a cleaning company that is scheduled to come before and after each stay. Once a reservation is booked, our automated systems schedule a cleaning crew to come to the property once the client leaves.
How do the guests get into the property?
We install Yale Assure lock pads on the doors. The lock pads generate a random code for each reservation made for the property and is sent to us and the client. Once the client check out, the lock pad will generate a new code that only our team will know so no previous clients can enter the property after their reservation ends.
How does Luxury Lodging market its properties?
We advertise our properties here on our direct booking website and on other third-party platforms. We are also partnered up with hospitals and airlines in the area so that traveling nurses, doctors, pilots and flight attendants have a place to stay for a short period of time.